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Privacy & Cookie Policy

Fresh Pies is strongly committed to protecting the privacy of users of this website. We collect data on this website via:

Enquiry Forms

We use a plugin called Contact form 7 to power any forms seen on our site. Data captured through Contact form 7 will be used to contact you in order to respond to your enquiry. A backup of your data will also be stored in the database of our website. Only authorised individuals will be able to access your data, and it will not be disclosed to third parties. If you would like your data to be removed, please email [email protected]

Google Analytics

Google Analytics is a web analysis service provided by Google Inc. (“Google”). We use this service on our website to collect standard internet log information and details of visitor behaviour patterns. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better. Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. This information is only processed in a way which does not identify anyone and we do not make any attempt to find out the identities of those visiting our website.

Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network.

Web Chat

This website is using Tidio, a chat platform that connects users with the customer support of Fresh Pies. We are collecting email addresses only with the consent of the users, in order to start the chat. The messages and data exchanged are stored within the Tidio application. For more information, please refer to their Privacy Policy.

Fresh Pies is not making use of these messages or data other than to follow up on users’ registered issues or inquiries. Your personal data will be processed and transmitted in accordance with the General Data Protection Regulation (GDPR).

Cookies

Cookies are small data files that are placed on your computer as you browse our website.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering information you’ve given  so you don’t need to keep entering it
  • measuring how you use the website so we can make sure it meets your needs

Our cookies aren’t used to identify you personally. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small files as you wish. To learn more about cookies and how to manage them, visit AboutCookies.org.

This table shows the Cookies we use on the site, and their purpose:

Name of Provider Name of Cookie Purpose
Cloudflare __cfduid This cookie is associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.
Google Analytics _ga
_gat
_gid
These cookies are associated with Google Universal Analytics. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.

If you have any questions or concerns about this, please email us at: [email protected]