Strategy & Planning
Even for small projects, strategy and planning is essential. We will ensure that all requirements are carefully considered, successful projects are delivered on time and to budget and the expectations of all parties are not only met but exceeded. Our digital projects use a staged approach with the emphasis on the early planning stages. By engaging with you throughout, we ensure success by planning for it.

Our website projects are typically planned in the following stages:

  • Strategy & planning
  • Design
  • Build and development
  • Testing & training
  • Launch
  • Ongoing support and maintenance

Strategy and planning

The major part of the project involves a client needs analysis, stakeholder interviews, requirements, proposition and project planning. This phase also includes wireframing and information architecture, where we start to plan the structure of your website and layout of pages.


One or more concept designs will be proposed for your consideration. Usability and ease of use studies can be conducted to ensure that your website is optimised for your visitors.

Build and development

Creating the web pages from the designs, setting up the website hosting environment, bespoke programming, setting up the Content Management System (CMS).

Testing and training

Before launch the website is thoroughly tested. We will also provide CMS training if required.


When you are happy with the site, we launch it to the world.

Ongoing support and maintenance

Of course things change and improvements need to be made so we offer a support service to match your needs, from full telephone support to a pay as you go option.